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Patellar Tendon Strap FAQ

Answers to the questions we hear most about our patellar tendon strap, orders, shipping and returns.

Help center

Everything people ask us.

Can't find yours? Email hello@patellartendonstrap.com and a real person will reply within one business day.

Where do you put a patellar tendon strap?

Just below your kneecap, on the patellar tendon. Bend your knee, find the soft spot between the bottom of the kneecap and the bump on your shin, and put the pad there with the U-shaped dip facing up. Our placement guide walks you through it.

Do patella straps work for patellar tendonitis and jumper's knee?

Many people with patellar tendonitis (jumper's knee) find a strap makes stairs, squats and jumping more comfortable, and research on infrapatellar straps is encouraging. A strap is a support, not a cure, which is why every order includes The Knee Reset exercise plan. If it doesn't help within 90 days, you get your money back.

Does a patellar strap help runner's knee?

Runner's knee, or pain around the kneecap, has several causes. A patellar strap is most useful when the pain sits just below the kneecap, on the tendon. Read our guide to knee straps for running, or try it for up to 90 days: if it doesn't help, we refund you.

How tight should a patella strap be?

Snug, not tight. You should be able to slide two fingers under the band. Loosen it right away if you feel tingling or numbness.

Can you wear a patellar tendon strap all day?

Most people wear it for the activities that bring on pain, like running, jumping, squats or stairs, and take it off in between. Don't sleep in it. If your knee hurts even at rest, see a doctor or physical therapist.

Can I wear it for running, basketball and other sports?

Yes. It is made for running, basketball, volleyball, pickleball, lifting and hiking, and it fits under leggings and running tights.

Patella strap or knee sleeve: which is better?

A knee sleeve compresses the whole joint and adds warmth. A patella strap presses on one spot, the patellar tendon, so it is the more targeted choice when pain sits just below the kneecap. Read our patella band vs. knee sleeve guide.

Can a patella strap help with Osgood-Schlatter?

Patella straps are often used for Osgood-Schlatter, because the pad sits on the tendon just above the sore bump below the knee. Our strap is sized for adults and may be loose on smaller legs, so check with your child's doctor or physical therapist first. More in our Osgood-Schlatter guide.

What size do I need?

One size fits most adults. The stretch band and hook-and-loop closure adjust in seconds. If your leg is unusually slim or large, email us before you order and we will help.

Why are the straps sold in pairs?

Tendon pain often shows up in both knees, and a second strap means one can live in your gym bag. Every pack comes with at least two straps.

How long does shipping take?

Shipping is free to the US. Orders are processed in 1 to 2 business days and delivered in 5 to 8 business days. You get a tracking link by email when your order ships.

What if it doesn't work for me?

Email us within 90 days of delivery and we refund the full product price. You can keep the straps. See our refund policy.

How do I clean it?

Rinse the silicone pad with cool water and mild soap, hand wash the band and let it air dry. Don't put it in the dryer.

Do you ship outside the US?

Right now we ship to the United States only.

When will my order ship?

Orders placed before 12:00 PM Eastern Time on a business day start processing the same day. Every order leaves our warehouse within 1 to 2 business days, with free tracked shipping.

How do I track my order?

Use the tracking link in your shipping confirmation email, or visit our order tracking page.

Can I change my address or cancel my order?

Yes, as long as it hasn't shipped yet. Email hello@patellartendonstrap.com with your order number as soon as possible. Once an order ships, it is still covered by our 90-day guarantee.

What payment methods do you accept?

All major credit and debit cards, plus Shop Pay, Apple Pay and Google Pay. Checkout is encrypted and secure.

What is the Knee Club?

Every customer joins after their first order and gets 15% off every reorder with code KNEECLUB15. See how the Knee Club works.

Is there a warranty?

Every order is covered by our 90-day money-back guarantee. For longer cover, add 2-year strap protection when you order: if a strap tears, stretches out or the pad comes loose within 2 years, we send a free replacement.

Your knees, back in the game.

The 3D silicone patellar tendon strap, two to a box. Free US shipping and a 90-day money-back guarantee.

Patellar tendon strap with contoured 3D silicone pad, a patella band for jumper's knee
Get your pair

From $34.95 for a pair · Free US shipping · 90-day guarantee